TV Furniture Direct Delivery Information

At TV Furniture Direct, we pride ourselves in our ability to get your order to you FAST! If you place your order before 2pm, Monday – Thursday, 99% of the time you will receive your order from us on the NEXT DAY! Orders placed on Friday before 2pm will be dispatched and you should receive it on Monday. Orders placed between 2pm on Friday and Sunday night will be dispatched on Monday and you should receive your order on Tuesday.

At the moment we only offer one delivery service – it’s fast, it’s free and it’s efficient – but unfortunately at present we don’t deliver on Saturdays.

Our delivery process is simple. Some small items will be sent to you via Royal Mail and we can’t track them, but most of our items are sent via a third party courier and we will send you the tracking details so you can be assured your item is on its’ way to you. Our couriers always need to get a signature for delivery, so if you’re not in, they might try to deliver to your neighbour instead. If that’s not an option, then they will usually try again the next working day.

We have absolute faith in our couriers and our delivery system, but we know that sometimes things don’t quite always go to plan. If you need to contact us about any aspect of your order, or need us to clear anything up about your delivery, please do not hesitate to send us an email at sales@tvfurnituredirect.com and we’ll get back to you as soon as we can.