Terms & Conditions

Shipping & Delivery
We offer a FREE next working day delivery service to all areas of the UK, except for the Scottish Highlands and offshore, sorry but our couriers won't let us! You can also buy from us from nearly all of Europe and soon the USA, varying delivery charges apply and we aim to get your order to you within three to four working days. Orders Recieved before 3pm will be sent on our next working day courier service, if its after this, your order may be delayed until the next day. We use UKMail and UPS for our orders.
Ordering, Privacy & Security
All your details are kept safe and secure on our robust ecommerce system. We also offer payment methods excluviely through our banking partner, ELAVON who provide chip and pin systems to many high street and online retailers. You can also pay securely through Paypal. for more information on your privacy, please see our privacy policy listed at the bottom of the page
Returns & Replacement
We are happy to exchange or refund any product bought from us within 15 days of purchase, whatever your reasons. We do ask though that if you do feel the need to return to us and the item is not faulty it will be at your expense.
Payment, Pricing & Promotions
We offer some of the best prices out there, because we are a manufacturer and not a retailer that have to be wholesale, so we cut out a major middleman in our pricing. We offer regular sales and promotions which we feature throughout the year.
Viewing Orders
Simply click on "orders and returns" at the bottom of this page or any page on our website to see orders or list an item to return to us.
Updating Account Information
If you already a customer you can login to "my account", again, at the bottom of the page and edit your details from there.